Privacy Policy

Privacy Policy

This policy relates to the use and processing of personal data on the website, owned by Danora Aesthetic Ltd, also referred to as “We” below.

The Privacy Policy is intended to explain how and why we collect and process your personal data. “Personal Data” is a name for any information or set of information that identifies you or can identify you in combination with other information. This includes the information you share with us, the choices you make on the website, the choices you make about the marketing messages you want to be sent to you, and more. Policy also explains how we process your personal data, what your rights and legal protections are.

Date of entry into force: 06.04.2022

Last update: 06.04.2022

Mandatory information on individuals’ data protection rights:

Company responsible for collecting and processing your personal data:

Company:Danora Aesthetic Ltd.

VAT: BG205973167

Registered office and registered address. Varna, ul. registered office and registered address: 16 Ana Feliksova

Address for correspondence. Address for correspondence. 16 Ana Feliksova Street, Varna

Phone: 0898324062

E-mail: [email protected]


Competent supervisory authority for personal data protection:

Society: the CPPD

Registered office and registered address. Registered office and registered office: 1592 Sofia Blvd. “1592, Proff. Tsvetan Lazarov” 2

Address for correspondence. Address for correspondence. “1592, Proff. Tsvetan Lazarov” 2

Phone: 02/ 915 3 518


Collection, processing and storage of your personal data - nature

We (Controller) collect, process and store your personal data based on your use of our website, available at and to meet your requirements for access to quality services, providing access to certain features of the website, registration for email newsletter and/or events organized by us, participation in online surveys, discussion groups or forums, for marketing activities Danora Aesthetic Ltd (Controller) collects, processes, stores and protects your personal data in accordance with Regulation (EU) 2016/67. We administer your personal only after your explicit consent to:

  • The performance of our obligations under a contract;
  • Legitimate our (Administrator) or third party interests, such as performance of obligations to;




– Others

  • Providing full functionality when using the website;
  • Accounting purposes;
  • Statistical Objectives;
  • Marketing objectives;
  • Sending information/marketing newsletter after explicit consent;
  • Making contact with the user/customer;

Ways of obtaining personal data

We (the Controller) collect, process and store your personal data lawfully, fairly and transparently. We may obtain your personal data after you voluntarily provide it by:

  • Sending a letter via email;
  • Completion of a brief;
  • Participation in our promotions, games and other events;
  • Sending feedback;
  • Providing an “Offer”
  • Enter into a “Contract” for the provision of Services duly described in

Terms and conditions available at

Type of personal data collected

We (Controller) collect, process and store the following types of personal data:

  • Details about you;
  • Contact details;
  • Location details: address of residence, address for correspondence;
  • Financial details: bank account details and tax invoice details;
  • Marketing and communication data: your preferences for receiving marketing communications from us, as well as communication preferences;
  • Visiting history: we track your interests to identify the type of content you prefer;
  • IP address;

We (Controller) do NOT collect sensitive personal data about you:

  • Racial;
  • Ethnicity;
  • Religious beliefs;
  • Sexual orientation;
  • Political views;
  • Membership;
  • Health and genetic information;
  • Biometrics;
  • Criminal liability;



Cookies are information files containing unlimited text content that are stored on the user’s computers to improve the performance of the respective website. These files allow the user to be recognised and the website to be adapted to their preferences. Cookies usually contain the name of the website to which they belong, the length of time they are stored on the user’s computer and a unique number.


Cookies are used to adapt the content of the website to the preferences of the individual user and optimize the performance of the website. They are also used to compile anonymous aggregate statistics that help us understand how users interact with websites, which helps improve their structure and content, while at the same time not having access to personal user information.

Content of personal data:

The personal information accumulated through cookies can only be used to perform certain operations for the user. Such information shall be encrypted in a manner that makes access by unauthorised persons impossible.


As a rule, applications used to browse websites allow cookies to be stored by default. This setting can be changed so that the automatic saving of cookies is blocked in the web browser or the user is informed each time before cookies are saved on the computer. Detailed information about the different ways of working with cookies can be found in the application/web browser settings. Restricting cookies may affect some features of the website.

The purposes for which we use cookies are most basically tracking your behaviour in the following areas:

  • Tracking the parts of the website you visit;
  • How much time you spend visiting the website;
  • How long you watch a video;
  • Ads you have seen and/or interacted with;

Sharing your personal data

Some of the information we receive from and about you is sometimes shared with third parties. This is imperative so that we can provide the best experience when using our services. Occasionally, so that we can ensure the availability and accessibility of the service you are using. Danora Aesthetic Ltd. as a responsible controller of your personal data does not disclose, sell, share personal data about you (within the meaning of Regulation (EU) 2016/679 (GDPR)) with other persons and/or unrelated companies, unless it is necessary to provide you with a service you have requested and only after your explicit consent, or when: the information is shared with trusted partners in order to provide adequate advertising communication to our users, as well as to provide the necessary information for the implementation and creation of offers. Partner companies do not have the right to share the information in question independently. Such companies are, but not only:

  • Google (Google Analytics; Google Tag Manager, etc.);
  • Facebook (Facebook Pixel; Facebook Ads, etc.);
  • Quiz-maker( – survey platform;
  • WebinarJam( – webinar software
  • EverWebinar( – webinar software
  • MailerLite( – email marketing campaign software

The information shall be used for the purpose of fulfilling legitimate requests from competent authorities within the meaning of Bulgarian law;

Methods and periods of storage of personal data

Your personal data is stored on a server with restricted access. The periods for which we keep personal data about you are respectively:

  • Until you expressly request that your personal data be deleted;
  • Within the validity period of active cookies;

Right of access to personal data:

You have the right to obtain confirmation from us that we are processing your personal data. If this is the case, you have the right to access the relevant information;

Right to rectification of personal data:

You have the right to rectify or request the rectification of inaccurate or incomplete personal data relating to you by making a request to us.

Right to erasure of personal data (right to be “forgotten”):

You have the right to ask us to erase some or all of the personal data relating to you and we have a duty to erase it without undue delay in certain circumstances ;

Right to restriction:

You have the right to request that we restrict the processing of your personal data in certain circumstances and until a legitimate solution is found;

Right to object:

You have the right to object to the processing of your personal data in a given situation, such as if you have doubts about the legitimate interest of processing by us (the Controller);

Right to portability:

You have the right to request us (Controller) to provide you with your personal data in an appropriate version for the purpose of transfer to another controller if your personal data is processed automatically, after your explicit consent and/or for the performance of a contractual relationship with us (Controller);

Right to lodge a complaint:

You have the right to lodge a complaint regarding the processing of your personal data by us (the Controller) with the relevant supervisory authority;

Control Authority: the Personal Data Protection Commission

Registered office and registered address. Registered office and registered office: 1592 Sofia Blvd. “1592, Proff. Tsvetan Lazarov” 2

Address for correspondence. Address for correspondence. “1592, Proff. Tsvetan Lazarov” 2

Phone: 02/ 915 3 518


If you wish to exercise some or all of your rights under this Privacy Policy, please contact us at:

[email protected]

Collection rights. processing and storage of personal data of a subject within the meaning of Regulation (EU) 2016/679 (GDPR)